A city lets an agent grant the renewal of a housing allowance where the household is unchanged, at no less than the allowance paid now and up to €650 a month, under mandate HA-02.3. On 16 September the ministry’s new guidance on counting income applies to decisions from that day; the agent’s index, fed from the legal register every Sunday, still holds the old version. Three referrals before half past eight narrow the mandate to recommend. A renewal permitted the evening before, under the old guidance, is in the benefit system’s 09:10 notice run, 11,000 households are in the queue, and a household writes. The room decides what happens next.
The city case of the control plane map: application 7731 and the referral of application 7733, guidance v3 against v4, mandate HA-02, rules R-21 and R-21L, and the loop that narrows before half past eight. The dossier adds the notice in the run, the queue, and the household that asks.
The city pays a housing allowance to about 38,000 households; about 13,600 renewals a year pass through the agent, some 54 a working day, three times that in the days after new guidance lands. Under HA-02.3 the agent grants renewals where nothing has changed but the figures, and passes the decision to the benefit system, which issues notices in runs every hour, ten minutes past, from 09:10 to 17:10, and schedules the payment. Rule R-21 narrows the mandate after three referrals for one reason in seven days; R-21L narrows it at once if a decision is found issued on superseded guidance. The agent’s index takes in the legal register every Sunday; the legal office records each new version of the guidance in the register on the day it receives it.
| Claim | Source | Owner | Valid |
|---|---|---|---|
| A one-off payment of up to €1,500 is left out of income | guidance v4 §3.4, issued 15.09, applies to decisions from 16.09 | the legal office | from 16.09.2026 |
| A one-off payment counts as income in the month received | guidance v3 §3.4 | the legal office | to 15.09.2026, superseded |
| The allowance is computed by the statutory formula on the income so counted | the housing allowance act §12; allowance table 2025 | the legal office | in force |
| The agent may grant only, at no less than the allowance paid now | mandate HA-02 conditions | Head of the Housing Allowance Office | in force |
| Every notice states its reasons and the instruction on the objection | §§ 35 and 36 SGB X, as the city reads them | the legal office | in force |
The guidance as recorded in the legal register is the binding source for how the city counts income. The claims are what the agent may use, each traced to its paragraph; where the index and the register disagree, the register wins, and the index is corrected.
The benefit system holds the credential to issue and pay. The agent cannot issue a notice; it can only ask, through the check.
“We received our renewal notice on 16 September: €331 a month, and we thank you. But the online portal showed €312 in the morning and €331 in the afternoon, and our neighbours, in the same building with the same rent, received theirs weeks ago. Was our application decided by a computer? Why did the figure change? We want to understand how our income was counted, and if we have the right to object, we want to know to whom.”
The fourteen fields of the record line (part three, slide 9), filled for this act; Exhibit E on page 4 continues the record on the day of the dossier.
| Field | What it holds | Application 7731 · the clean act |
|---|---|---|
| Before the act · what the check read | ||
| when | the second the check decided, and the second the act committed | decided 14.09.2026 07:46:20 · committed 09:10:08, the notice run |
| the agent and its identity | which agent, acting for whom, under its own identity, and how long its credential lived | allowance-agent-02, acting for the Housing Allowance Office · its own identity · token issued 07:40:12, valid 15 minutes |
| the release | the release id, each model by version and hash, the prompt set, the validation report | v2.1 · tier-1 model 2026.06.1 (7c41e0) · tier-2 model 2026.05.2 (e9a3b7) · prompt set allowance-renew 2.1 · validated by the validation team, VT-012, 24.06.2026 |
| the basis | each claim the act relied on, its version, and its standing at that second on both axes: evidential warrant, and authority | A one-off payment counts as income · the ministry’s guidance v3 · in force until 15.09 · in the legal register · warrant validated · current on 14.09 · uncontradicted · authority: the ministry · recorded by the city’s legal officeHousehold H-20418 is two adults and a child, unchanged, at a rent of €780 · the population register · the landlord’s confirmation · 14.09 07:43 · warrant validated · read at the source · authority: the population register · the landlordThe household’s income is the employer’s electronic report, with a one-off payment of €1,200 in July · the employer’s report · 14.09 07:43 · warrant validated · read at the source · authority: the employer, under the reporting duty |
| the mandate version | the mandate in force at that second, with its level and its limit | HA-02.3 · since 01.07.2026 · grant only · not below the allowance paid now · to €650 a month · twelve months · €400,000 of allowance granted a day across the deployment |
| the control standard | the control standard version and the rule set the check applied | CS-21 v2026.1 · rule set RS-HA-02 r3 |
| the consequence tier | the tier the act was classified into, and the version of the taxonomy that classified it | routine · taxonomy CT-2026.1 · a grant of €312 a month, not below the €298 paid now, one household, correctable by a new decision |
| At the act · what the check decided | ||
| the check’s decision | permit, refer, or block, how many of the six inputs held, and the reason code | PERMIT · six of six · reason code OK |
| the exact act | what was done, to whom, for how much, under which id, once | grant renewal 7731 to H-20418 · €312 a month from 01.11.2026 to 31.10.2027 · notice HA-T4 · A7731-D1 · once |
| the permit | its id and what it was bound to: the mandate version, the release, the basis version, the exact act; and how long it held | PR-7731-1 · bound to HA-02.3, release v2.1, guidance v3 and the allowance table 2025, the exact notice · valid for the next notice run |
| After the act · what came back | ||
| the receipt | what the receiving system returned, and the reconciliation against it: one permit, one act, one receipt | N-7731 · notice issued in the 09:10 run · payment of €312 a month scheduled by the benefit system from 01.11 · reconciled against the benefit ledger: one permit, one decision, one receipt |
| the human decision | where a person decided: who, under which authority, what they confirmed, and when | none needed |
| the cost | what the decision cost in tokens, and in a person’s time where one was needed | €0.24 in tokens · no caseworker time |
| retention | how long the record, the manifest, and the permits are kept, and personal data inside them by its purpose | the record, the manifest, and the permits: ten years from the end of the allowance period, the period the city sets for benefit decisions of this tier (illustrative) · personal data by purpose and retention rule · a corrected fact is a new, linked entry |
control standard CS-21, version 2026.1 · rule set RS-HA-02 r3: refer any refusal, reduction, or reclaim, any changed household, any remark the procedure cannot evaluate, any mismatch of basis · CT-2026.1 · the city’s consequence taxonomy · proposed by the legal office with the treasurer and the Housing Allowance Office, set by the city council, 06.2026 · ids and figures invented
The fourteen fields of the record line (part three, slide 9), filled for this act; Exhibit E on page 4 continues the record on the day of the dossier. The agent’s line and the person’s are marked D2 and C1.
| Field | What it holds | Application 7733 · the referral |
|---|---|---|
| Before the act · what the check read | ||
| when | the second the check decided, and the second the act committed | D2 referred 16.09.2026 07:58:30C1 decided 16.09.2026 14:08:40 · committed 14:10:00, the notice run |
| the agent and its identity | which agent, acting for whom, under its own identity, and how long its credential lived | D2 allowance-agent-02, acting for the Housing Allowance Office · its own identity · token valid 15 minutesC1 caseworker K-204, the Housing Allowance Office · her own login · signing authority to €900 a month |
| the release | the release id, each model by version and hash, the prompt set, the validation report | D2 v2.1 · tier-1 model 2026.06.1 (7c41e0) · tier-2 model 2026.05.2 (e9a3b7) · prompt set allowance-renew 2.1C1 none · a person’s decision in the benefit system |
| the basis | each claim the act relied on, its version, and its standing at that second on both axes: evidential warrant, and authority | A one-off payment counts as income · declared: guidance v3 · superseded for decisions from 16.09 · warrant fails on currency · contradicted by the legal register · authority: the ministry · recorded by the legal officeA one-off payment of up to €1,500 is left out of income · applicable: guidance v4, issued 15.09 · in the legal register since 15.09 · warrant validated · current · authority: the ministry · recorded by the legal officeHousehold H-20431’s income includes a one-off payment in June · the employer’s report · 16.09 07:55 · warrant validated · read at the source · authority: the employer, under the reporting duty |
| the mandate version | the mandate in force at that second, with its level and its limit | D2 HA-02.3 · grant only · to €650 a monthC1 the caseworker’s signing authority · to €900 a month · may refuse, reduce, or reclaim |
| the control standard | the control standard version and the rule set the check applied | CS-21 v2026.1 · rule set RS-HA-02 r3 |
| the consequence tier | the tier the act was classified into, and the version of the taxonomy that classified it | routine · taxonomy CT-2026.1 · a renewal to an unchanged household; a refusal, a reduction, or a reclaim is critical, and the agent never decides one |
| At the act · what the check decided | ||
| the check’s decision | permit, refer, or block, how many of the six inputs held, and the reason code | D2 REFER · five of six · reason code BASIS-01: declared guidance v3, v4 applies from 16.09 · owner: caseworkersC1 GRANT · the caseworker’s decision under guidance v4 |
| the exact act | what was done, to whom, for how much, under which id, once | D2 proposed: grant renewal 7733 at €312 a month from 01.11 · A7733-D2 · not executedC1 grant renewal 7733 to H-20431 · €331 a month from 01.11.2026 to 31.10.2027 · A7733-C1 · once |
| the permit | its id and what it was bound to: the mandate version, the release, the basis version, the exact act; and how long it held | D2 none · the application went to the caseworkers with the reasonC1 PR-7733-2 · bound to the caseworker’s authority, guidance v4 and the allowance table 2025, the exact notice · valid for the next notice run |
| After the act · what came back | ||
| the receipt | what the receiving system returned, and the reconciliation against it: one permit, one act, one receipt | D2 noneC1 N-7733 · notice issued in the 14:10 run · payment of €331 a month scheduled by the benefit system from 01.11 · reconciled: one decision, one receipt |
| the human decision | where a person decided: who, under which authority, what they confirmed, and when | D2 none yet · referred to a person with the reasonC1 caseworker K-204 computed the allowance again under guidance v4 and granted €331 a month at 14:08 |
| the cost | what the decision cost in tokens, and in a person’s time where one was needed | D2 €0.24 in tokensC1 €13.00 of a caseworker’s time |
| retention | how long the record, the manifest, and the permits are kept, and personal data inside them by its purpose | the record, the manifest, and the permits: ten years from the end of the allowance period, the period the city sets for benefit decisions of this tier (illustrative) · personal data by purpose and retention rule · a corrected fact is a new, linked entry |
ids and figures invented; the control standard and the taxonomy are on the page before